While there are other call reporting solutions available for ShoreTel phone systems, we believe that Chronicall goes above and beyond the competition. Chronicall gathers data directly from the phone system as it happens and stores it in its own detailed database, which can be explored with the Cradle to Grave tool. Every facet of every call that passes through the phone system can be viewed and reported on, giving you an exact timeline instead of a simple summary.

Chronicall's Standard Reports module also comes with over 50 reports that you are free to run as often as you like. These reports are generated using the same database you can view with Cradle to Grave, making it easy to verify your results and find out more information about particular calls. In addition, Chronicall's Custom Reports module allows you to edit any of the standard reports and even create your own reports from scratch using hundreds of customizable criteria and filters.

We believe that every business, regardless of the phone system they use, needs a reliable and accurate way to mesaure their call data, both historically and in real-time. Our success on the Avaya IP Office has shown that there is a demand for quality software in the telephony industry, and ShoreTel support is the next step toward making Chronicall available to every business worldwide.

With our tiered partner pricing model, affordable Xima Care support plan, 14-day free trial period offering, and immediately recognizable user benefits, Chronicall is easy to sell and support. If you would like to sign up to become a new Chronicall reseller, or if you are an existing Xima business partner and would like to add Chronicall for ShoreTel to your customer offering, follow the links below to navigate to our sign-up form.

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com or shoretelsky.com.